Periodical check for your web site

Periodical check for your web site

We make an assessment of effectiveness of explanatory elements on your web site and a proposal for improving it.

Our check covers parts which practically work as explanation as well as those which are intensionally made for explanation.

Assessment of functioning of customer support

Nowadays most information for customer support is mainly distributed through the WWW and both variety and amount of such information are still increasing and shows very complexed structure.

We review roles of customer support in the whole service of the client from the points of view of visitors and readers of the support site and advise when and where customer support information must be provided.

Making reports

The result of “diagnosis” is put into a report and sent to you.

We can make more detailed analysis if you provide web access data or others taken by Google Analytics or other tools.

Making web pages

We can help making your web pages. Especially, making a web site for providing support information of products, apps and services.

Support site operation with constancy

Support information may often be updated.

A well-organized support site may well get confused in the course of operation by updating information, adding and deleting contents and many other reasons.

Small addition or deletion of information on a web site may cause serious confusion to it if the information has a critical position in the whole site.

We assist keeping constancy of your support site.

Translation

We can handle translation into various languages from English version by native speakers.

We will check sentences of machine/AI translation.